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As a valued Ocean Casino Resort and HQ² Nightclub  guest, I wanted to personally reach out to you to let you know some of the things that we are doing here at the property to protect your health and safety as it relates to the recent COVID-19 (Coronavirus) outbreak.  Please be assured that we are monitoring new developments as they arise and adhering to the advice of local, national and international health agencies including the Centers for Disease Control (CDC), the New Jersey Department of Health (NJDOH) and the World Health Organization (WHO). The safety and security of our Ocean family, both guests and team members, is of the utmost importance to us.  

Here are some of the things that we are doing to help protect our guests and team members: 
• We are reminding everyone to frequently wash their hands with soap and water for at least 20 seconds.

• We have also installed additional hand sanitizer units throughout the property for the convenience of both our guests and team members.  

• We have increased the frequency of cleaning and disinfecting touchpoints like door handles, elevator buttons, handrails, seats, slot machines, table games, toilets, faucets and sinks throughout the casino and hotel and all guest amenity areas including our restaurants, spa and retail shops.  

• We are advising all team members to take extra precautions and asking them to stay home if they are ill.  If an employee appears to be suffering from flu-like symptoms, they will be asked to promptly seek medical attention and to remain at home until they are free of symptoms. 

• Team members who have traveled to an area that has a higher infection rate may not report to work for 14 days upon returning from their trip, even if they are not experiencing any symptoms. 

• We are encouraging guests who are not feeling well to promptly seek medical attention and to avoid public exposure as much as possible. We will also offer to help a guest obtain medical assistance if needed.

• If you decide to change your travel plans, Ocean team members will be happy to assist you with modifying your plans by rescheduling or canceling your reservation without fees.  

We hope that these measures help to put your mind at ease and assure you that we place your safety and that of our team members as our number one priority.  On behalf of the entire Ocean team, we thank you for your continued loyalty and we look forward to seeing you soon.

Sincerely,

Terry Glebocki, Chief Executive Officer